Privacy Policy

1. Information We Collect

When you opt in to receive text messages from Trusted Results Therapy Group, we may collect the following information:

• Your name and contact information (including phone number and email)
• Information related to your appointments or service requests
• Consent status for receiving SMS/MMS communications

2. How We Use Your Information

Your information is used solely for the following purposes:

• To send appointment confirmations, reminders, and updates
• To provide information related to your care, including intake documents or support messages
• To send general practice updates or check-ins, if you've consented

3. Consent and Opt-In

You will only receive SMS/MMS messages from Trusted Results Therapy Group if you have given explicit verbal or written consent. This consent may be provided during the intake process, over the phone, in person, or electronically.

You may opt out at any time by replying STOP to any message. You may also request assistance by replying HELP.

4. Data Sharing and Third Parties

We do not sell, share, or distribute your personal information to third parties for marketing or commercial purposes. Your information is strictly used for operational and care-related communication with Trusted Results Therapy Group.

In the rare case that we need to share your information (such as with a healthcare provider or insurance company), it will only be done with your permission and in accordance with HIPAA guidelines.

5. Message Frequency and Charges

Message frequency will vary depending on your appointment schedule and communication preferences.

Message and data rates may apply, depending on your mobile carrier.

6. Security

We take reasonable precautions to ensure your personal information is secure and protected against unauthorized access. All systems used to send and store communication records are HIPAA-compliant.

7. Your Rights

You have the right to:

• Request access to your communication records
• Revoke your consent to receive messages at any time
• Ask questions about how your data is used or stored

8. Contact Information

If you have any questions or concerns about this policy or our use of your information, please contact us at:

Trusted Results Therapy Group

Phone: (843) 793-2104

Email: trustedresultstg@gmail.com

Website: www.trustedresultstherapy.com

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on our website and made available upon request.